YILDIZ PUL, as a leading company in the automotive industry, serves based on creativity, quality and excellence. Our mission includes the following principles:
Quality and Innovation: We aim for excellent quality and continuous innovation in every product. We continuously encourage R&D and design work to ensure that our products and services are pioneering and competitive.
Product Diversity: We continuously expand and strengthen our production portfolio. We aim to meet the requirements of our customers by offering a variety of products to suit their needs.
Global Cooperation: We collaborate with business partners around the world to offer products that comply with international standards and trends. In addition to being competitive in the international arena, we aim to become a global brand.
Sustainability: Adhering to environmental awareness and sustainability principles, we make our production processes environmentally friendly and energy efficient. We prioritize our social responsibility.
Customer Satisfaction: We aim to maximize the satisfaction of our customers. We strive to exceed their expectations and provide continuous support.
Cooperation and Teamwork: We encourage a culture of cooperation and teamwork among all our employees. We value the contributions of our employees and believe that cooperation is the basis of success together.
As YILDIZ PUL, our mission is to provide superior products and create a global impact as a leading supplier to the automotive industry. With this mission, we continue to maintain our leadership in the industry and supply products to OEMs with the VADEN ORIGINAL brand.
As YILDIZ PUL, we aim to be an automotive supplier that shapes the future. Our vision is based on the following fundamental principles:
Global Leadership: We want to be recognized as a global leader in the automotive industry. We aim to be one of the most respected brands in the industry by providing the highest level of service to our customers worldwide.
Technology and Innovation: We continuously pursue technology, encourage innovation and utilize the latest technology to shape the future of the industry.
Sustainability: We prioritize our environmental responsibility and adopt a sustainability approach by producing environmentally friendly products.
Global Cooperation: We aim to grow and become an impressive presence in global markets by establishing strategic collaborations with business partners around the world.
Excellent Customer Experience: We strive to provide an excellent experience for our customers. We aim to exceed their expectations and build long-term collaborative relationships.
Employee Development: By supporting the continuous development of our employees, we help them advance in their careers and make their contributions valuable.
YILDIZ PUL's vision goes beyond being just a supplier in the automotive industry. We aim to be recognized as a force shaping the future of the industry and create sustainable value for all our stakeholders. With this vision, we work with determination to achieve global success.
As YILDIZ PUL, the needs and expectations of our customers are always our priority. Adopting a customer-oriented approach forms the basis of our way of doing business and we act based on these principles. The basic elements of our customer orientation are as follows:
Customer Satisfaction: The satisfaction of our customers is our top priority. We aim to understand their needs, provide quick responses and exceed their expectations.
Communication: We communicate openly and effectively with our customers. We listen to their feedback, answer their questions and offer solutions.
Customized Solutions: We offer solutions tailored to the unique needs of our customers. We personalize our products and services according to the demands of our customers.
Continuous Improvement: We continuously improve the way we do business and our products using customer feedback. We aim to continuously improve the customer experience.
Problem Solving: We strive to solve the problems faced by our customers quickly and effectively. We cooperate to solve problems.
Loyalty and Long-Term Relationships: Our customer-oriented approach helps us build long-term business relationships and earn the loyalty of our customers. We develop a cooperation with our customers based on mutual trust.
A customer-centric approach is considered a core value of our business and we are committed to supporting our customers' success. The satisfaction and success of our customers is the key to YILDIZ PUL's success.
The market-centered approach forms the basis of YILDIZ PUL's way of doing business. This approach aims to keep up with the dynamics of the business world, meet customer demands and react quickly to changes in the industry. Here is the outline of our market-centered approach:
Market Research and Analysis: We continuously conduct market research. We closely monitor industry trends and customer needs. We develop strategies based on the results of market analysis.
Flexibility: Our way of doing business must be flexible and adaptable. We aim to remain competitive by adapting to rapidly changing market conditions and customer demands.
Competitive Pricing: We adopt competitive pricing strategies while delivering value to customers. We take into account our customers' budgets.
Product Development: We continuously improve our products and services by taking into account market feedback and demands. We expand our market by offering new products and services.
Meeting Customer Needs: We focus on fully understanding the needs of our customers and providing solutions to meet these needs. We make a difference by offering customized products and services to our customers.
Collaboration: We build close relationships with our business partners and customers through collaboration. We value their feedback and contributions.
Sustainable Growth: Our market-centered approach fosters sustainable growth. We aim to maintain market leadership and create new opportunities.
Our market-centered approach helps YILDIZ PUL sustain its success and keep pace with the dynamics of the business world. This approach, combined with customer orientation, aims to provide the best products and services to our customers.
As YILDIZ PUL, we take customer and user privacy very seriously and attach great importance to this issue. Our privacy policy aims to ensure the protection, security and confidentiality of customer information and data. Here are the main outlines of our understanding of privacy:
Personal Data Protection: Customer information and personal data are protected with the highest level of security and confidentiality. Data security is ensured by modern technology and best practices.
Data Collection and Use: Customer information is collected only for specific transactions and is not shared without customer consent. Data use is carried out in full compliance with applicable laws and regulations.
Third Party Sharing: Customer information is never shared with unauthorized third parties. It is only shared in line with customer requests or legal requirements.
Cookies: Cookies used on our website are used to personalize the user experience and improve site performance. We respect our users' cookie preferences.
Data Processing and Storage: Customer data is stored for a limited period of time for processing purposes only and is deleted unless necessary.
Transparency and Disclosure: We communicate our privacy policies and practices to our customers in a clear and understandable manner. We provide information about our customers' rights.
Keeping Up-to-Date: We regularly review and update our privacy policies and practices so that we always maintain the highest level of customer privacy and data protection.
Our commitment to privacy helps us ensure that our customers' and users' data is secure. This is a fundamental commitment of YILDIZ PUL to be a reliable business partner and service provider.
As YILDIZ PUL, dynamism and innovation are the cornerstones of our way of doing business. Our commitment to continuous development, creativity and change helps us achieve our goal of being ahead in the industry. Here are the main lines of our understanding of dynamism and innovation:
Continuous Improvement: We continuously review and improve our business processes. We learn from our mistakes and look for improvement opportunities to achieve better results.
Creative Thinking: Creative thinking helps us find new and effective solutions to problems. We encourage innovation and creativity.
Technological Progress: We follow and use the latest technology. We increase efficiency by integrating technological developments into our business processes.
Collaboration and Teamwork: Innovation requires collaboration and teamwork. We achieve better results by bringing together different perspectives and skill sets.
Ability to Take Risk: Innovation requires the ability to take risks. We consider risks when evaluating the potential of innovations and changes.
Customer Feedback: We take customer feedback into account and use it to develop innovative solutions.
Training and Development: We encourage continuous training and personal development of our employees. Raising the level of knowledge and skills is the basis of innovation.
Dynamism and innovation go beyond YILDIZ PUL being a company that only conducts existing business. We work with determination to keep up with the volatility of the business world and constantly create new opportunities. This helps us to advance competitively and provide the best service to our customers.